9 - Daniel Hill

In my opinion, help features are typically unnecessary, and should rarely have to be featured with good design. If anything less than a vast majority of people are understanding your design, you have quite a bit of work cut out for you. This is because help features are incredibly limited in what they can do. It is just a set program with a ceiling on what it is capable of teaching the user. There really is no easy way to design one either, as problems will absolutely vary from user to user. The only reasonable solution is to design an application in such a way that it can be understood without the need of a tutorial. Of course there will always be a few outliers who cannot figure out how to use it, but those few are not worth the cost of implementing what would be an almost unused and nearly useless feature.

I think it's becoming more and more obvious that we should be focusing on the fanbase of the superhero for project 5. While it does have to be useful for the hero in order to be believable and accepted, the fans are the only ones who will ultimately be buying and using the product in real life. I think it should be targeted to someone with a bit of knowledge of the superhero, so it can have cool features that the superhero uses. At the same time, it shouldn't require the user to know too much about the hero, so people who aren't big fans can be involved with the product as well.