Week 09 Blog Assignment

Skim Chapter 6. (That is, read the chapter quickly but read slowly any section that grabs your interest.)

What do you think about HELP systems--online help, tutorials, etc.? Do they work? Are they substitutes for good design? That is, if the design were better and more "obvious," would you really need these help or tutorial systems?

Also, when you think about developing personas for Project #5, what are categories of people on whom to focus? (There is no single correct answer!)

Finally, comment on someone else's post to this blog assignment.